Full terms & conditions
By using this website, you agree to the following terms and conditions of use. in the event of any disagreement with any of the terms, you should immediately stop using this website. If you have any questions, please contact Dotout at email@example.com.
Dotout reserves the right to change these terms at any time.
DOT WEAR SRL
VIA INVORIO 13
C.F. e P.IVA 03540620139
To access some services on the dowtout.it website you must register your details. When registering online, candidates are responsible for ensuring that the information provided is accurate and up to date. You are also responsible for keeping your personal data safe through your online account and for keeping your password secret.
When you place an order online through the site, you will be required to provide personal
information. This secure system ensures that sensitive data never comes into contact with our servers and this drastically reduces the risk of misuse of payment information. Orders on the site are subject to availability of stock required. Items added to your shopping cart on the site will not be reserved for you and are available for sale to other customers who browse the online store at the same time.
Once you have placed your order through the website, the stock will be reserved for purchase.
However, sales will not be finalized until your order is shipped from stock and payment is successful secret.
All prices on the site are shown in the euro currency. Orders may only be executed in the express currency and we cannot offer prices in other currencies to any customer.
All prices of the products are clearly indicated on the site are inclusive of Italian VAT (22%).
At any time there may be changes to the prices and availability of products on the site.
Payment for all products must be made by credit card or PayPal.
Delivery costs are properly highlighted when ordering.
Regulation of selling prices
Occasionally, Dotout will discount certain items during sales periods or during promotional sales.
Dotout will be happy to compensate the difference between the amount paid and the discounted price if the item was purchased no more than fourteen days before the start of the special offer.
Dotout will not proceed to any refund if the same item (the same color / size) will not be available in stock at the time of request or if the item was originally purchased at an already discounted price, or if a price adjustment has already been applied to the orde.
We accept the following forms of payment:
Visa, Mastercard, American Express, Paypal.
Order payments are charged only upon order of the items and are subject to anti-fraud controls and controls by the credit card company.
By placing an order on our website, the customer confirms that the credit/debit card indicated is his property or that he has been authorized by the holder to proceed with payment. We reserve the right to refuse payments and orders to customers who are not of legal age.
Payment and order will only be final when payment is due at the time of shipment of the items. We reserve the right to refuse payments or cancel orders at our discretion. We can retain products and/or cancel your purchase if the payment has not been successful.
Items can be returned for exchange or refund within 30 days of receipt of order provided the item is as new and in the original packaging. We reserve the right to refuse returns for returned items that are not presented in perfect condition.
Defective items will be replaced or returned following an evaluation by Dotout Customer Service.
For the avoidance of doubt, we consider defective products received that have already been damaged or that have manufacturing defects. Defective items can be returned within 30 days for replacement. If these options are not possible, we offer a refund.
Products purchased as gifts are refundable only to the original purchaser.
6.Cancellation of orders right of withdrawal
Dotout recognizes the customer, if a consumer, the right to withdraw from the purchase as provided by the law (D.Lgs 206/05). The customer must request it within 10 days from the date of receipt of goods by notice:
By e-mail to firstname.lastname@example.org.
In the request for withdrawal from the purchase, the customer must provide the details of a bank or postal account to make the re-credit of what is due (CIN Code, ABI Code, CAB Code, Account Number, Account Owner) To exercise the right of withdrawal it is necessary that: the Customer expresses his willingness to exercise the right of withdrawal in the manner and within the time described above the purchased goods are undamaged and returned in their original packaging, complete in all its parts (including any documentation and accessories, manuals, cables, etc. …) the product is returned free of charge within 10 days of the date of application for withdrawal to the following address:
DOT WEAR SRL
via Torino, 73
13881 Cavaglià (BI)
The goods, once arrived at DOTOUT, will be examined to assess any damage or tampering not resulting from transport. After checking the integrity of the goods, DOOUT will re-credit the Customer within 30 days the amount net of shipping costs.
To initiate the practice of withdrawal / return, download the form.
The Customer declares and warrants that: (I) he is a consumer within the meaning of Art. 13 of Legislative Decree No. n. 196/2003. 3 of the Consumer Code, (II) to be of legal age, and (III) that the data provided by them for the performance of the Contract are true and accurate.
The Customer undertakes to communicate correct, truthful and complete information on: demographic data, personal data, other information useful for the execution of the order.
The Customer will pay the price of the products purchased and will keep a copy of the purchase order confirmation sent to the e-mail address provided by the Customer during registration at the Site.
Dotout does not sell products for purchase by children under 18 years without the consent of their parents. By using this website, you represent that you are at least 18 years of age. Dotout is not liable for any damages that may result from a false statement of age by a user of our website.
The customer will receive newsletters containing updates on products, services and promotions; the newsletter is produced by Dot Wear Srl.
If registered, pursuant to Art. 130, paragraph 1. 4 D. Decree Law n. 196/2003, the right referred to in the previous paragraph may be exercised without the express consent of the customer, provided that he refused to grant the processing of their data by registering at the same Site or on subsequent occasions, using the link at the bottom of the e-mail.
9.Terms and Conditions of Use.
10.Processing of personal data
11.Communications and complaints
All communications or any claims by the customer against Dotout regarding Purchase
Agreements, must be communicated through the appropriate contact forms or by writing to:
12.Applicable law and competent court
These General Conditions and any and all contracts entered into with the Customer are governed by Italian law, without prejudice to the application of Community law and international treaties, where applicable, as well as national consumer protection legislation.
Will the Court of Biella any dispute concerning the interpretation, execution, validity or
effectiveness of these General Conditions and any contract entered into with customers be exclusively within the jurisdiction of the Biella Court.